Frequently Asked Questions
Everything you need to know about shopping authentic Irish fashion at Real Irish.
Are your wool products made from 100% authentic Irish wool?
Yes, our sweaters and accessories are crafted using premium, sustainable wool sourced directly from traditional Irish mills. We pride ourselves on preserving the heritage of authentic Aran stitching and craftsmanship.
How long does international shipping take from Ireland?
We ship globally. Orders to the UK and Europe typically arrive within 3-5 business days, while shipping to the United States, Canada, and Australia usually takes 7-10 business days depending on customs processing.
What is your return policy for clothing items?
We offer a 30-day return policy on all unworn items with original tags attached. If your garment doesn't fit perfectly or meet your expectations, you can return it for a full refund or exchange.
How should I care for my Irish wool sweater?
To maintain the shape and quality of your wool garments, we recommend hand washing in cool water with a mild wool detergent. Always dry flat and never tumble dry or hang your knitwear, as this can cause stretching.
Do I have to pay import duties and taxes?
For customers outside of the European Union, your order may be subject to local import duties and taxes. These charges are determined by your local customs office and are the responsibility of the recipient.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.